CAI members organisations and the European Citizen Action Service (ECAS) are currently carrying out the project “Cascade Europe” aiming to convene the European Forum of Citizens’ Advice Services. Such a Forum would enable an evaluation of the state of play in the exercise of the European citizenship rights and advice that can be provided in this field. By enabling the exchange of information and good practices, informal learning and networking, the Forum will enable to upgrade the knowledge and skills of the citizens’ advice professionals and thus benefit the advice service users – citizens across Europe.