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 Citizens Advice International is made up of a network of national and local organizations from Europe andNew Zealand, which have as main object of activity information and advice services for citizens.
All Citizens Advice International organizations share the same values, principles and concerns:
- To be committed to and act in accordance with the principles of democratic governance: openness, transparency, participation and accountability;
- To observe and maintain human dignity by ensuring respect for human rights and better access to justice;
- To observe the principles of independence, impartiality and confidentiality when providing services to citizens;
- To carry out their activities independently of governments, political parties and commercial interests;
- To ensure a high standard of free and impartial advice and information service provided to citizens;
- To possess the expertise of working with the public and for the public;
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